FAQ / HELP


Return Policy:

Our goal is to provide high quality products that are beautiful and functional. We pride ourselves on providing great customer service and want you to be happy. 

If you receive an item that is not up to the quality that you expect, you can return the item and we will replace it within 30 days.

Items can be returned within 30 days by using the form below or emailing hellp@moonlightbabies.com with your order number and reason for return. To be eligible for a return, your item must be unused and in the same condition that you received it.  

Once the return request is received, we will verify the order information and authorize the return within 48 business hours. The buyer is responsible for the cost of return shipping. Once the item is returned and processed, a refund will be issued. 

Please Note:

Any products received in a giveaway or as part of a promotion are not eligible for return.